Fishing, Camping, 4WDriving & Prospecting books, maps, dvds & accessories || Gondwana Online - Home
Fishing, Camping, 4WDriving, Bushwalking, Caravanning, Prospecting | Gondwana Online_Home
HOME    SEARCH SITE    VIEW CART    NEWSLETTER    MAIL ORDER    LINKS    ABOUT US    CLASSIFIEDS

GREAT GIFT IDEAS

►Outdoor Gift Suggestions

CAMPING

►Books & Guides
►Accessories
►Cooking
►12 Volt Accessories
►Torches & Lamps

CARAVANNING

►Books & Guides
►Caravan Accessories

FISHING

►Fishing DVDs
►Fishing Books
►Fishing Accessories
►Fishing Maps

4WDRIVING

►4x4 DVDs
►4x4 Books & Trip Guides
►4x4 Accessories

MAPS & NAVIGATION

►GPS Hardware
►Digitised Maps
►Compasses
►Australian Atlases
►Desert &Outback Maps
►Northern Regions Maps
►4WDrive Speciality Maps

BUSHWALKING

►Bushwalking Books
►Backpacks
►Accessories

PROSPECTING

►Goldfield Maps
►Books
►Detecting DVDs

HUNTING

►Hunting Books
►Hunting DVDs
►Accessories

SURVIVAL

►Survival Accessories

TRAVEL

►Travel Accessories


Terms and Conditions of Sale

Contact Us 

 Privacy & Security
 

Gondwana Online Terms and Conditions of Sale

All sales transacted via the Gondwana Online website, www.gondwanaonline.com.au, are subject to the following Terms and Conditions of Sale.

Privacy

Your Privacy & Security is important to us and we strongly recommend that you review our Privacy and Security Policy. This policy explains how we use the information that you provide when ordering from us.

Note: All prices quoted on the Gondwana Online website, including all freight charges listed in these terms, are in $AUD (Australian Dollars).

Order Processing
When your order is processed by Gondwana Online you will receive a confirmation email. We will notify you again by email once your order is dispatched or if there is any delay in supplying an item in your order.

Delivery
Delivery will be via Australia Post or International Airmail. Customers will need to provide a daytime delivery address and contact phone number including area code. The default shipping method for Domestic orders is via Australia Post but please note that, depending on your location, some large orders and bulky items may require courier shipments and an adjustment to quoted delivery costs. Any such adjustment will be communicated to you prior to dispatching your order.

Freight is calculated at a flat rate;

AUD $7.95 for orders shipped to Australian Addresses
AUD $24.95 for orders shipped to International Addresses

The flat rate applies to an entire order, regardless of the number of items or weight of the order. Freight is added during checkout before the order is finalised and processed so you can see the total cost of your order prior to order completion.

Credit Card Payments are subject to standard security checks. We reserve the right to refuse an order and refund any payments should we be unable to satisfy ourselves that an order is not fraudulent.  Preferred International payment method is Paypal.

Money orders and cheques must arrive and clear before goods are shipped.

Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in despatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to shipment for a full refund.

International airmail orders are traceable to the point where they have left Australia. The delivery of these orders are subsequently reliant on overseas postal services. Gondwana Online will provide as much assistance as possible in tracing misdirected items but cannot be responsible for items lost by overseas postal services.

Please feel free to email us details of the products you require prior to ordering for a quoted freight amount or to request a quote for special shipping such as International Courier including insurance. We are happy to accommodate such requests.

International Orders - Additional Identification
Some international orders may require additional identification before being processed. The transmission of this information to Gondwana Online may affect estimated delivery times. Gondwana Online reserves the right to request additional identification prior to processing orders originating outside Australia.

Goods & Services Tax (GST)
The prices quoted on this website for products include a Goods and Services Tax (GST) of 10%. This is payable for all orders being delivered to an Australian Address.

Customs, International Duty
International shipping may be subject to local Custom’s levies. Please check with your local authority to ascertain applicable rates. Additional charges must be borne by the purchaser.

Payments
We accept payments via;

  • Credit Cards (Visa,Mastercard & American Express)
  • Paypal
  • Money Order

Payment may also be made using International Money Orders.

Warranty
All goods sold on the Gondwana Online website, www.gondwanaonline.com.au, are warranted to remain free of any defects that are due to faulty materials or workmanship for a period of 12 months from the date of invoice unless specified otherwise in the item description. We are happy to expedite warranty claims on all products sold by us. If you wish to make a warranty claim, you should contact us immediately to arrange return of the goods to us for assessment. Should the warranty claim prove valid we will, at our discretion, arrange for repair or replacement of the goods. Goods repaired or replaced under warranty will be supplied with a new 12 month warranty starting from the date of shipment of the repaired or replacement goods.

Returns, Refunds & Exchanges
We will gladly refund, credit or exchange any goods upon prompt return of the goods, an explanation of the problem with the goods and presentation of a facsimile of the original Gondwana Online tax invoice. Delivery and packaging charges are not refundable unless as a result of our error.

You should always contact us prior to returning goods to receive a return authorisation. All returns are to be sent to:

Gondwana Online
PO Box 56
The Patch
Victoria

sales@gondwanaonline.com.au

Tel: 1800 700 394
Fax: +61 3 9015 6479

Where the original payment was made by cheque or money order, please allow up to 21 business days for refunds to be processed.

Overseas Returns
Please contact us prior to returning goods to Gondwana Online. Where a refund of goods is payable, all items are required to be returned by the recipient at their own expense using the same credit card used for the original order. Upon receipt of the returned goods, Gondwana Online will refund the original cost of goods plus, in the case of warranty returns only,  the return freight charge.

No goods shall be refunded without prior agreement between the recipient and/or customer and Gondwana Online. Please include all return postage receipts. Delivery and packaging charges are not refundable unless as a result of our error or warranty claim. All returns of international shipments are subject to our these terms and conditions.